Tips to Avoid Account Dormancy

• Member Notices

To avoid your account from becoming dormant, consider taking one or more of the following actions:

Make Regular Transactions: Simply making a deposit or withdrawal can help keep your account active. Even a small transaction can make a significant difference.

Transfer Between Accounts: Use the convenience of our CUonline services to transfer funds between your savings and shares, anytime and from anywhere.

Update Your Information: Ensure that your contact details, including email address and phone number, are up to date so that we can reach out to you easily in the future.

Set Up Automatic Transactions: Consider setting up automatic transfers or standing orders to keep your account active without the need for manual intervention.

Taking proactive steps now can help prevent any potential inconvenience or disruption to your banking services. Please also be reminded that dividend are not paid to accounts that are not in good standing.

If you have any questions or need assistance with your account, please contact our Member Services team at cuconvenience@creditunion.ky